Support

Transcriptor is an MCP server that gives AI assistants transcripts, chapters, metadata and frames from 11 video platforms. If something does not work, or you are not sure how to connect it — this page is the way in.

Report a problem

Open an issue on GitHub — it is the fastest route and the whole history is public:

github.com/samson-art/transcriptor-mcp/issues

A useful report names the client (Claude, ChatGPT, Cursor, …), the tool that failed (for example get_transcript), the video URL you asked about, and the error text as the assistant showed it. The server never needs your password or tokens for any video platform, so a report never has to include secrets.

Ask by email

If GitHub is not your thing: [email protected].

Connect and usage help

• How to connect — a ready snippet for each supported client.
• What you can ask — the eight tools with example prompts.
• README — full documentation, self-hosting included.

Account and sign-in

Sign-in happens in the browser through OAuth on the first connection; there are no API keys to manage. To revoke access, disconnect the server in your client — the session dies with it.

Legal and rights holders

Takedown requests and legal matters go to [email protected] — see the Terms of Service and the Privacy Policy.